You've logged into the StratusCore Virtual Studio Dashboard to begin a Virtual Workstation session, but you cannot select a Resource pool, or the Resource pool is blank in Step #3.
The Resource pool can be blank and or unclickable for multiple reasons.
*Your Trial days have expired, however you still have Virtual Workstation hours.
If you initially signed up on StratusCore.com to try the Virtual Workstation, or try the Virtual Studio Platform, your trial days are expired or have run out. Free trial days are limited. Inspecting the resource ribbon at the top of your Dashboard will give you a quick answer.
Resolution: Become a member of StratusCore.com Understanding a StratusCore Membership
*You have Trial days, but have no Virtual Workstation hours.
You signed up on StratusCore.com to try the Virtual Workstation, or try the Virtual Studio Platform. You still have trial days, but you do not have Virtual Workstation Hours. Inspecting the resource ribbon at the top of your Dashboard will give you a quick answer.
Resolution: Sign up for a free software trial. Understanding "Try Software for Free"
*You still have Trial days, but no Virtual Workstation hours, and you can no longer sign up for free software trials.
If you initially signed up on StratusCore.com to try the Virtual Workstation, or try the Virtual Studio Platform, and you still have trial days left. Free software trials are limited. You will not be able to sign up for free software trials for the same software multiple times.
Resolution: Become a member of StratusCore.com and purchase Virtual Workstation hours, sign into software using your credentials.
See: Selecting / adding software to your Virtual Workstation. A Visual Guide. OR Adding "Bring Your Own Software License" applications to your Virtual Workstation.
*You are a StratusCore member now, but still cannot access a resource pool.
You have become a member via StratusCore.com to use the Virtual Workstation, or use the Virtual Studio Platform, your trial days are still available, however an attempt to sign up for a free software trial was unsuccessful. Trial days and free software trials are limited.
Resolution: Purchase Virtual Workstation hours, or sign up for a free software trial, or sign into software using "Bring Your Own Software License".
See: Adding "Bring Your Own Software License" applications to your Virtual Workstation.
*You are a StratusCore member now either via your company or team membership, but still cannot access a resource pool.
Through your company or team, you have become a member of StratusCore.com and you are NOT responsible for purchasing your own resources. You will need to make sure you are assigned to your teams project and assigned resources. Please contact your lead team member who is responsible for project assets and ask to be assigned to the project and ask to be allotted project resources, specifically Virtual Workstation hours and storage.
*You are a StratusCore member now either via your company or team membership, but YOU are responsible for procuring Virtual Workstation hours.
Through your company or team, you have become a member of StratusCore.com and YOU ARE responsible for purchasing your own resources. You will need to visit the StratusCore Marketplace. Feel free to purchase Virtual Workstation hours via the A La Carte menu.
Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information. You can always email support@stratuscore.com for technical questions. Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.
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