This article will explain how to transfer files from your StratusCore Platform Storage to your local computer hard drive.
This article assumes:
A) That you are logged into the StratusCore Platform
B) Project folders or personal folders already exist, and files were transferred or saved to those folders.
If you need help creating a Project or Personal folder click here. Create a Project. A Visual guide.
If you need help understanding StratusCore Platform Storage, click here. Overview: StratusCore Platform Storage. A Visual Guide
From the StratusCore Platform,
1) Click Storage
2) Click File Management
Within the File Management window, locate the project or personal folder you wish to download and click on the " ... " for more options, and then click on "Download"
File Management will .zip everything contained in the folder and allow you to save the .zip file to your local hard drive. Please keep in mind that the more files you have in your folder, the longer it may take to .zip the files. You can also choose to open the folder and download individual files. Individual files will not be .zip 'ed.
The file is downloaded (saved) to your local computer. Transfer times vary based on file sizes. After the transfer is complete, you can unzip the contents to your local hard drive.
Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information. You can always email firstname.lastname@example.org for technical questions. Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.
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